The Woodlawn Organization (TWO), the new managers of the Harold Ickes Homes, is struggling to do a good job of managing the regular management-resident connections. Take, for instance, the monthly rent statements. I have regularly received mine five to ten days past the first of the month. I wait and hold on to my money order but it doesn’t come. I pay my rent and get a receipt without the rent statement to attach to my money order. I think, “Oh well. Maybe next month.”

Under new private management, in the case of Harold L. Ickes Homes, is truly a play on words; the management company that replaced CHA employee managers is a well-known established organization that has a reputation for managing good and lasting housing, social and other community services on the South Side of Chicago, The Woodlawn Organization, known as TWO.